Privacy Policy
Last Updated: June 9, 2026
Welcome to AtoZ Marketing Kit. We value the privacy of our visitors, clients, and partners. This Privacy Policy details our practices regarding the collection, utilization, security, and disclosure of personal and corporate records when using our website, application portals, or WhatsApp Business API software channels.
1. Collection of Data and Information
We collect information through multiple channels. To build a robust CRM interface and route API calls accurately, the types of information we compile include:
A. Information You Provide to Us
- Identification Details: Full name, corporate email address (e.g., waapi@atozmarketingkit.in), direct phone numbers (e.g., +91 7982506651), business registrations, and address records.
- Verification Submissions: Official details, certificates, and Meta Business Manager IDs necessary to authenticate your WhatsApp Business Account (WhatsApp API).
- Communication Logs: Chat logs, customer support tickets, and email threads initiated when you ask for technical assistance.
B. Automatically Collected Data
- API Operations Logs: Timestamp logs, API response codes, webhooks payload metadata, transmission status, and quantity records of templates broadcasted.
- Diagnostic Logs: System metrics, IP addresses, browser specifications, operating system details, and session actions.
2. Processing and Usage of Information
Your data is processed strictly under compliance guidelines. We use the collected data for the following essential business purposes:
- Service Provision: Configuring official WhatsApp API numbers, templates registration, auto-replies, and setting up multi-agent inboxes.
- API Delivery & Tracking: Routing template campaigns, utility notifications, OTP verifications, and shipping alerts through Meta Cloud API gateways.
- System Security & Maintenance: Detecting and mitigating potential API abuse, security threats, DDoS attacks, or violations of WhatsApp spam guidelines.
- Communication Updates: Distributing dashboard reports, system uptime notices, invoice reminders, and platform improvements.
3. Information Storage, Protection, and Retention
We take database security seriously. Our protective frameworks include:
- Encryption Standards: Data transit utilizes TLS 1.3 encryption, and resting databases employ advanced AES-256 standard encryption.
- Message Caching Boundaries: To preserve storage limits and respect privacy, payload records of WhatsApp messages passing through our servers are cached for a maximum of 30 days before automatic deletion. Permanent logs only retain diagnostic parameters (such as delivery timestamps and statuses).
- Access Control: Database access is restricted to verified systems engineers under multi-factor authentication protocols.
4. Third-Party Subprocessors and Data Transfer
To deliver our services, we share operational metrics with reputable subprocessors. We never rent or sell customer details to external ad agencies. Below are our subprocessors:
| Subprocessor | Functionality Provided | Location / Standards |
|---|---|---|
| Meta Platforms, Inc. | Official WhatsApp Business Cloud API Gateway | Global Compliance (Meta Data Centers) |
| Amazon Web Services (AWS) | Secure Hosting and Rest Databases Storage | Mumbai Region (India) |
| Stripe / Razorpay | Subscription Payment Gateway Integrations | PCI-DSS Compliant Channels |
| Google Analytics | Anonymized Dashboard Activity Performance Metrics | Global Analytics Nodes |
5. Legal Compliances (GDPR, CCPA, and DPDP Act)
We align our data handling parameters with international privacy regulations, including GDPR (Europe), CCPA (California), and the Digital Personal Data Protection (DPDP) Act of India. Depending on your jurisdiction, you hold the following rights:
- Right to Rectification: Edit or correct obsolete contact parameters at any time via your user dashboard.
- Right to Portability: Export a structured copy of your registered contact database, template configs, and campaign statistics.
- Right to Erasure ("Right to be Forgotten"): Request complete purging of your corporate account, payment history, and CRM integrations from our cloud databases by emailing our Data Protection Officer.
6. Policy Regarding Minors
Our WhatsApp Business API platform is built exclusively for corporate entities and business operators. We do not knowingly collect or target information from children under the age of 18.
7. Contact Our Data Protection Officer (DPO)
If you have any questions about this Privacy Policy, your rights, or wish to file a data deletion request, reach out directly to our Data Protection Officer at waapi@atozmarketingkit.in or write to us at our contact hotline: +91 7982506651.