Frequently Asked Questions
General Questions
All the products on Atoz Marketing Kit are digital downloads such as templates, software, and themes.
No, we specialize in digital products only.
We provide detailed descriptions and images for each product, but previews or trials are not available.
Purchase & Delivery
Once your payment is successful, a download link will be sent to your registered email address.
Please check your spam or junk folder. If you still cannot find the email, contact our support team.
Download links are sent instantly upon successful payment.
Refunds & Replacements
No, all sales are final. Refunds are not available for any of our products.
If your download link is not working, contact us within 30 days of purchase, and we’ll replace it free of charge.
No, we do not provide refunds under any circumstances, as our products are digital and instantly accessible.
Product Information
Product images are for representation only and do not indicate the actual value of the product.
Some products may require specific software to function. Please check the product description for compatibility requirements.
Usage rights depend on the product license. Please refer to the license details provided with each product.
Account & Support
Yes, you must create an account to buy and access your downloads.
You can reach out to our support team via email or the contact form available on our website.
Yes, you can re-download your purchase within the link’s validity period.
Payment & Security
We accept all major credit/debit cards, UPI, and online banking.
Yes, we use secure payment gateways to ensure your information is protected.
Policies
No, sharing or redistributing purchased products is strictly prohibited.
Misuse of any product may result in legal action as per our terms and conditions.
No, all products are sold as-is, and we do not provide customizations.
